Technical Sales Officer
Description
We are looking for passionate Technical Sales Officer who will plan and carry out all sales activities on assigned accounts or areas. The Sale Officers will be responsible for ensuring customer satisfaction and managing product and service delivery quality.
Reports to: Area Sales Manager
Key Duties and Responsibilities:
Execute sales plan based on the approved sales strategy in conjunction with the Area Sales Manager.
Process customer orders and follow-up with distribution personnel to ensure prompt product delivery in line with organizational policies.
Log and address customer complaints; escalate appropriate issues and follow-up to ensure proper resolution.
Proactively identify and report on potential revenue streams or new sales avenues.
Prepare and compile periodic activity, financial and performance reports.
Proactively gather current customer data/information and regularly update customer database to ensure reliability and accuracy.
Work closely with Area Manager to identify constraints to product sales and notify the Head, Regional Sales.
Initiate and manage relationships with internal and external customers within the local environment.
Ensure that sales targets are met and exceeded.
Perform any other duties assigned by the Area Sales Manager.
Requirements
Bachelor’s degree or its equivalent in a related discipline.
3-6 years post NYSC work experience in sales, preferably in FMCG.
Good understanding of B2B sales. trends, challenges, opportunities, relating to the cement manufacturing industry.
Excellent knowledge of DCP’s product and service offerings.
Basic understanding of micro and macroeconomic indices and their impact on business.
Very good communication, negotiation and relationship management skills.
Very good analytical and problem-solving skills.
Ability to manage multiple priorities effectively.
High ethical standards.
Very good customer service skills.
High sense of responsibility and accountability.
Benefits
Private Health Insurance
Paid Time Off
Training & Development
Career Development
We are looking for passionate Technical Sales Officer who will plan and carry out all sales activities on assigned accounts or areas. The Sale Officers will be responsible for ensuring customer satisfaction and managing product and service delivery quality.
Reports to: Area Sales Manager
Key Duties and Responsibilities:
Execute sales plan based on the approved sales strategy in conjunction with the Area Sales Manager.
Process customer orders and follow-up with distribution personnel to ensure prompt product delivery in line with organizational policies.
Log and address customer complaints; escalate appropriate issues and follow-up to ensure proper resolution.
Proactively identify and report on potential revenue streams or new sales avenues.
Prepare and compile periodic activity, financial and performance reports.
Proactively gather current customer data/information and regularly update customer database to ensure reliability and accuracy.
Work closely with Area Manager to identify constraints to product sales and notify the Head, Regional Sales.
Initiate and manage relationships with internal and external customers within the local environment.
Ensure that sales targets are met and exceeded.
Perform any other duties assigned by the Area Sales Manager.
Requirements
Bachelor’s degree or its equivalent in a related discipline.
3-6 years post NYSC work experience in sales, preferably in FMCG.
Good understanding of B2B sales. trends, challenges, opportunities, relating to the cement manufacturing industry.
Excellent knowledge of DCP’s product and service offerings.
Basic understanding of micro and macroeconomic indices and their impact on business.
Very good communication, negotiation and relationship management skills.
Very good analytical and problem-solving skills.
Ability to manage multiple priorities effectively.
High ethical standards.
Very good customer service skills.
High sense of responsibility and accountability.
Benefits
Private Health Insurance
Paid Time Off
Training & Development
Career Development
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