About this opportunity
Handling RAN Network Operations and maintaining service availability for IP and Transmission nodes with proper work focus for Alarm Monitoring, support Hardware/software/configuration related issues, configuration of all Nodes pertaining to IP & Transmission domains and emergency handling/outage Support for IP & Transmission nodes/products/network (Specific to various Vendors (i.e Ericsson, ZTE, Nokia, Huawei etc.).Interfaces: Customers, MSIP, GSI, Sales, KAM
We believe in trust – we trust each other to do the right things!
We believe in taking decisions as close to the product and technical expertise as possible.
What you will do
Ensuring a smooth operation of the Services and Network under IP & Transmission domain (Multivendor).
Be part of a team managing specific IP & Transmission Network activities.
Preventive & Corrective Maintenance.
High focus on managing the team to meet SLA/WLA.
Problem Escalations and Follow-ups (CSR) with various Stakeholders for IP & Transmission Operations.
Performance Analysis & Investigation.
Interface with Customer, 3PP and related Stakeholders.
Ensure smooth and quality system/service handover from Project with Acceptance Test.
Management in Troubleshooting/Fault finding/RCA in configuration/hardware/software
Outage/emergency Management.
Adherence to Processes.
To undertake any other reasonable task as assigned.
You will bring
Degree in Engineering or equivalent experience.
Having 8 to 12 years of experience as an IP & Transmission Expert in a mobile network environment.
Knowledge of IP protocols for Mobility and Enterprise Networks along with the knowledge of transport carrier network over DWDM/SDH/MW (Multivendor)
Understanding of Cloud network in reference to IP and transmission technologies.
Management and technical certification will be added advantage
Key Qualification:
A proven track record of success, with a minimum of 8-12 years on job hands-on experience of a large sized technical team in a customer service environment.
Why Join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What Happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to interviewsupport@ericsson.com