Customer Service Representative (CSR) - Retail Account

About the role

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings. The company is looking for a Customer Service Representative (CSR) for its Retail Account team, based in Bridgetowne, Quezon City. The position is onsite and involves supporting retail‑focused customer interactions within a BPO environment.

Key responsibilities

Required profile

• Open to High School, Senior High School graduates or college undergraduates
• Fresh graduates are welcome
• At least 18 months of BPO experience
• Excellent written and verbal communication skills
• Willingness to work onsite in Bridgetowne, Quezon City

Required skills

What we offer

• Competitive salary and benefits
• Clear career growth and promotion paths
• Supportive work environment that values employees
• Comprehensive training for those without prior experience
• Opportunities in a dynamic and growing industry