Operations Supervisor – 3rd Shift
DHL eCommerce · Monaco
Descripcion del puesto
About the role
The Operations Supervisor on the 3rd shift leads the physical handling of mail and small parcels at a DHL eCommerce Distribution Center. You will ensure that all processes meet customer and internal requirements while maintaining safety, quality, and efficiency.
Key responsibilities
- Assign work, set completion dates, review output and manage performance according to DHL policies.
- Supervise mail/small‑parcel processing, quality control and transportation to achieve optimal profitability.
- Maintain appropriate staffing levels, monitor attendance and time management.
- Conduct performance reviews, coach and train team members.
- Ensure equipment operates correctly and meets production standards.
- Track productivity, KPI and quality metrics; take corrective actions when targets are missed.
- Recommend improvements to production methods, working conditions and efficiencies.
- Oversee safety compliance, including bi‑annual safety training.
- Support recruitment and act as liaison with on‑site postal clerks.
- Stay updated on postal rate and regulatory changes.
Required profile
- High school diploma/GED with at least 2 years of external supervisory experience, or 1 year of DHL eCommerce Operations Trainer/Quality experience.
- Minimum 2 years experience in a distribution, mail or similar environment.
- Knowledge of operations quality and safety programs.
- Preferred: Bachelor’s degree, understanding of small‑parcel logistics, experience with process‑improvement tools such as 5S, and a proven record of driving production standards and automation.
Required skills
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Publicado hace 9 horas
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DHL eCommerce
Monaco
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