Administrative Associate / Receptionist (SM San Mateo)

About the role

The Medical City Clinic is seeking an Administrative Associate who will serve as the front‑desk receptionist at its SM San Mateo branch. This position plays a vital part in creating a welcoming, patient‑focused environment while supporting the smooth operation of the clinic.

Key responsibilities

• Greet patients and visitors promptly, providing courteous assistance.
• Answer telephone calls and emails, handling inquiries professionally.
• Collect, encode, and verify patient information required for clinic transactions.
• Ensure all forms are completed accurately and maintain proper storage of medical records.
• Support a caring atmosphere that prioritises patient health and needs.

Required profile

• Graduate of any four‑year degree program; fresh graduates are welcome.
• Ability to thrive in a fast‑paced, high‑stress environment.
• Experience in a healthcare setting is an advantage.
• Excellent written and oral communication skills.

Required skills

• Basic data entry and record‑keeping abilities.