Senior Client Services Administrator

About the role

The Senior Client Services Administrator will oversee the day‑to‑day administration of a diverse portfolio of corporate entities. You will act as the primary point of contact for clients, ensuring compliance with anti‑money‑laundering (AML) regulations and internal policies while delivering high‑quality corporate services.

Key responsibilities

• Organise and attend board and shareholder meetings, prepare accurate minutes.
• Conduct customer due diligence (CDD) in line with AML codes and maintain up‑to‑date records.
• Coordinate internal, statutory and investor deadlines across the portfolio.
• Mentor and train junior administrators, providing balanced workloads and performance feedback.
• Manage client billing, internal audits, accounts receivable, timesheets and entity information.
• Distribute workload evenly, arrange coverage during absences, and communicate procedural updates.
• Ensure compliance with internal policies and regulator expectations.
• Handle routine administrative tasks, support audits, liaise with banks for account opening and transaction monitoring, and assist with new incorporations.
• Deliver services according to MSAs and KPI targets, and undertake ad‑hoc projects as assigned.

Required profile

• Bachelor’s degree in a related field or ICSA qualification (part‑qualified candidates considered).
• Minimum 3 years’ experience in the global business sector or a comparable environment.
• Strong organisational skills with a proven ability to meet tight deadlines.
• Excellent communication skills and the capacity to work effectively under pressure.

Required skills

What we offer

• Opportunity to develop deep expertise in corporate administration, AML compliance and client services.
• Collaborative team environment with mentorship responsibilities.
• Exposure to a wide range of corporate structures and international regulatory frameworks.