DESCRIPTION
· Study and drive improvements where possible of existing policies, procedures and processes.
· Monitor contract performance to ensure compliance with SLAs. Ensure compliance to Quality Assurance Plan.
· Ensure Service Quality Meeting with service providers are carried out based on approved schedule in conjunction with the technical responsible and C&P duet.
· Analyse the telecommunication market, monitor evolution of new solutions and propose improvement practices. Develop Obsolescence schedule. Provide technical support regarding design and upgrade of existing infrastructure
· Follow up of Telecom project methodology and quality compliance.
· Liaise with the relevant Government Regulatory/Licensing authorities for the necessary licenses and permits for the good and efficient operation of company’s Telecom infrastructure/services (MOC, NCC, NCAA etc.)
· Ensure adherence to planned preventive maintenance schedule, backup, curative interventions or recovery procedure
· Ensure regular update of relevant records, diagrams, database, KPI resource, CMDB Inventory and Telephone directory with respect of Telecoms Operations
· Establish, Document, and maintain general and technical specifications, operating standards for projects and systems
· Ensure the optimal stocking of equipment spares and consumables.
· Provide regular feedback and follow up of critical/important issues with external service providers.
· Develop models of information or communications means in conjunction with PSMC
· Provide regular update and follow-up resolution on systems, network faults and incidents that can hamper system performance.
· Recommend cost effective options. Review accordingly with relevant teams and validate with Budget owner.
· Maintain and Update approved equipment service purchase delivery schedule through the C&P department
· Recommend and implement approved proposals for materials and service frame agreements
· Contribute to the development of scope of work and participate in the evaluation process
· Prepare the yearly Telecom budget and IST needs forecast by consulting with the other Team members
· Ensure consistency of solutions with standards and Total Headquarter practices in the affiliate
· Ensure that project activities, operational activities, interface meetings, workshops and any other development are well documented. Participate in the Partners review meetings.
Ensure good quality control of Telecoms processes and services through implementation of procedures and policies. Ensure effective data management of Telecoms Operational and Projects documents in line with company rules and policies.
Ensure easy access, availability and accuracy of Telecoms Data while also ensuring the security and integrity of data information on the network against external threats and unauthorized access.
Monitors Telecoms performance and compliance to the group standard through regular updates of KPIs and Service Level Agreements.
JOB REQUIREMENT
B.Eng or MSc degree in Engineering (Electrical / Electronic / Computer) or Computer Science. Minimum of 5 years’ experience in Telecoms systems management preferable in Oil and Gas environment.
2. Good documentation and Sound analytical skills, very good ability to prioritize tasks, ability to work under pressure, Good interpersonal, good team player, good communications skills.