Overview
The Specialist has the primary responsibility for ensuring that MSH Global Fund Malaria procurement and operations in Nigeria are functioning efficiently and effectively, and aligns to support attainment of project results and client expectations.
Please note that interested applicants substantiated as the subject of an investigation for misconduct (exploitation, abuse, or harassment) are not eligible to apply
Responsibilities
General Responsibilities
Develop and execute responsive and appropriate operations management systems (for office management, local procurement, fleet management and logistics, consultant and subcontractor administration, etc.) in line with local laws and regulations, MSH policies and standard operating procedures, and donor requirements.
Lead and manage the operations functions by aligning staffing and systems with country projects and available resources to provide timely, cost-effective, and high-quality support and administrative services to all MSH country-based projects and activities.
Ensure that all MSH in-country projects receive equitable, effective, timely, cost-effective, and high‐quality financial management, accounting, operations, and administrative support to all MSH in-country projects, in full compliance with local laws and available resources, and in an environment with adequate internal controls, adherence to contract/award regulations, MSH policies and standard operating procedures.
Participate in routine management team meetings, and attend other meetings which are relevant to the operations activities, including country Operations Support Team (OST) meetings.
Coordinate execution of internal/external operations, financial or program reviews, or audits, and ensure timely follow-up to review or audit conclusions and recommendations that are relevant to operations, in collaboration with the OST.
Coordinate and collaborate with the Operations Officer/PSOs and Country OST to achieve resolution of pending operations issues, questions, and home office operations support requests. Communicate with other MSH HQ-based parties (Groups, projects, corporate offices), as needed to ensure proper consultation and notification of important information and issues.
Operations
Ensure that strong internal control systems are in place and that the MSH Code of Conduct and MSH’s Zero Tolerance practice are well understood by all staff in the country.
Assist Country Representative/ Lead to conduct regular and thorough risk assessments in the country, and to monitor success of risk mitigation and risk control activities.
Ensure appropriate segregation of duty in all procurement and payment activities within all MSH offices in the country.
Oversee property and asset management, including maintaining inventories and asset registers.
Oversee obtainment of local insurance as required, inspection, registration, and operations for all MSH vehicles in the country.
Ensure that systems are in place in the country to ensure that operations are managed and staff act in full compliance with local laws, adhere to contract/award and donor requirements and comply with MSH policies and standard operating procedures. Systems are in place to:
Ensure that appropriate staff members are aware of and understand laws, contract/award and donor requirements, and MSH policies and procedures
Monitor compliance
Procurement
Oversee purchasing of all supplies and services, including sourcing quotations using the Request for Quotation Form; preparing vendor canvass or selection sheets; preparing local purchase orders; and verifying deliveries, quality of goods, and invoices.
Consolidate and manage the country procurement plan and ensure implementation.
Maintain an up-to-date procurement tracker for all goods and services to be procured.
Conduct reviews of procurement files for all purchase documents for easy reference, including copies of purchase requests, quotations, purchase orders, delivery notes, and invoices.
Identify vendors for goods and services for MSH use (including office equipment, IT services, communications, courier, transport, guard services, hotel providers, etc) and update the vendor list for purchase of supplies and services. Manage all vendor relationships.
Ensure that the procurement process, payments, and documentation are complete in a timely manner and that deliverables are accepted by the project
Issue agreements and negotiate rates for local services, per authorized delegation and according to established policy.
Manage the vendor prequalification process to establish long-term agreements with prequalified vendors and hotels for recurring services
Facility Management
Manage MSH offices and facilities to ensure a safe, efficient, and appropriate working environment for all staff.
Manage general office services including guards, cleaning services, etc.
Manage information services.
Oversee property and asset management.
Fleet Management
Oversee insurance, inspection, registration, and operations for all MSH vehicles in the country.
Manage and plan vehicle maintenance
Hire and train drivers and monitor performance
Analyze and monitor vehicle and fuel usage and standards and report on any issues
Schedule the use of the fleet as per MSH policies
Logistics Management
Coordinate and oversee travel payments and logistics for all MSH in-country travel.
Manage and monitor lodging, transportation, per diem, and associated payments, including those related to participant training, study tours, in-country events, and workshops.
Set local per diem policies and rates and ensure compliance and standards.
Qualifications
Minimum of a Bachelor’s degree in Business Administration, Financial Management, Accounting, or other relevant discipline or equivalent experience
Minimum of 7 years of experience managing operations of Health or Development programs in developing countries
At least 5 years’ significant Operations Management experience, preferably in Nigeria
Comprehensive knowledge of Global Fund and US Government funded programs, regulations, and requirements.
Demonstrated success and familiarity in Nigeria
Analytical skills
Organizational skills
Demonstrated ability to work both independently and within a team
Ability to assess priorities and manage a variety of activities with attention to detail
Strong conceptualization, facilitation, and planning skills
Possess an outstanding professional reputation
Demonstrated interpersonal, written, and oral presentation skills
Excellent cross-cultural communication and active listening skills. Solid understanding of USG regulations and administrative procedures in the implementation of donor-assisted projects required
Familiarity with other donors and their requirements
Fluency in English and dominant language of Nigeria
Competencies
Navigating the Environment:
Managing through Systems, Peer Relationships, and Political Savvy
Ensuring Delivery of Results:
Action Oriented, Business Acumen, Drive for Results, Information Sharing, Managing and Measuring work, Negotiating, Priority setting, Problem-Solving
Leading with Credibility:
Decision Quality, Functional/Technical skills, Listening, Managerial Courage, Time Management, Presentation skills, Motivating others, Conflict Management, Delegation, Developing Direct Reports, and Others
Core Personal Competencies:
Ethics and Values, Integrity and Trust, Interpersonal Savvy,
Core MSH competencies:
Adaptability, Communication, Problem-Solving, Creativity and Innovation, Quality and Timeliness of Work, Quality of work and Team Relationships, Resource Utilization
MSH is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender or gender identity, religion, creed, citizenship, national origin, age, veteran status, or disability unrelated to job requirements. MSH will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, MSH has developed and maintains an affirmative action program and plan.
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