Overview
The Operations Associate is responsible for ensuring the smooth operations of logistics provided by the Operations Unit by providing clerical support. S/he works with the Senior Operations and Procurement Specialist to make hotel and airline arrangements, provide assistance to staff in need of visas, assist Expats and TCN in obtaining Nigerian resident visas, coordinate the arrangement of materials and equipment as specified in the activity profiles and provide assistance to assure shipments to the projects clear customs in a timely manner.
Please note that interested applicants substantiated as the subject of an investigation for misconduct (exploitation, abuse or harassment) are not eligible to apply.
Responsibilities
Arrange hotel for Nigerian staff, participants, consultants who are coming to Abuja for assignments
Arrange hotel for TDY staff coming to assist Nigeria teams
Assist staff in obtaining visas for international travel
Assist in making international and local travel arrangements
Arrange for telephones and internet modems for TDY and new staff, as the case may be
Provide assistance and follow up to Expats and TCNs on obtaining Nigerian resident VISAS
Assist in organizing for the dispatch of goods and equipment whenever required and ensure that packing list, waybills and export documentations where necessary are prepared and ensure that shipping details are communicated in writing promptly to the receiver
Calendar management, ensuring conference rooms are booked and Meeting/conference/activity logistics and making sure to update the records regularly
Arrange spaces for new employees making sure the availability of desks, chairs etc. are ready for them to use on the start day
Coordinate the approved Activity Profiles making sure that materials, equipment, etc required for the activity are organized and ready for the activity
Coordinate catering services for official functions within and outside the office location
Other tasks as requested by the Supervisor
Qualifications
Bachelor's Degree and/or equivalent relevant experience
Verbal and written language skills in English required
Ability to work independently and take initiative and can start/complete tasks with basic direction.
Ability to learn complex program procedures.
Good typing skills. Good memo composition and editing skills. Good computer skills with sound knowledge of commonly used application software
Familiar with internet search engines and able to undertake background searches on well-defined tasks
Able to work independently by managing priorities and workload within the general schedule of work, instructions, and standardized practices
Excellent command of written and verbal English
Excellent Computer knowledge. Proficient in Word, Excel, Outlook, PowerPoint, and knowledge of Photoshop. Learn and become proficient in the firm’s management system (Applied) and other carrier software or websites, as needed
Ability to Multi-task and organize ongoing projects, looking for ways to become more efficient in completing tasks
Consistently looks for ways to help support
MSH is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender or gender identity, religion, creed, citizenship, national origin, age, veteran status, or disability unrelated to job requirements. MSH will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, MSH has developed and maintains an affirmative action program and plan.
EEO is the Law – English
EEO is the Law – Spanish
Pay Transparency Nondiscrimination Poster
MSH EEO-AA Policy