Reports To: General Manager - Business Intelligence and CVM

Division: Marketing

Mission:
To drive policies and procedures that monitor and support the organization’s planning, performance reporting, and business case development processes by providing analysis and advice to management in the areas of marketing campaigns, analytics, revenue enhancement, pricing, and tariff administration and control.

Description:
Provide advice in the formulation and development of business intelligence frameworks, policies, and guidelines, and ensure compliance of operations with MTN policies and procedures.
Contribute to the development of business intelligence strategies and initiatives to meet targets in alignment with the division/MTN corporate strategy and in response to events or changes impacting departmental activities.
Assess resource requirements for the department, propose a budget, and actively monitor the approved budget, ensuring it is used in accordance with MTN expenditure regulations.
Research and understand best practices in tariff planning and strategy, review MTNN tariff and pricing strategies for all commercial and retail tariffs and interconnected tariff regimes, and ensure quality in accordance with best practices and MTN standards.
Review the budget process and ensure that quality drivers and assumptions for business plans and the business rules are correctly applied to the process and the forecasting scenarios; and continually improve the forecasting strategy and methodology for MTNN.
Carry out quality assurance on business plans and pricing analysis in alignment with MTN business planning methodology and pricing strategy.
Coordinate or liaise with departments within Marketing and MTNN on the feasibility of any new or modified product, promotion, or activity that requires a financial assessment to fully understand the impact on MTNN’s business plan.
Manage the monitoring of products, promotions, and activities to ensure that they adhere to MTNN’s business plan and provide feedback to senior management as requested.
Assure the integrity of financial modeling projects and review the feasibility assumptions used versus actual behavior in the market after the launch of a product, promotion, or activity.
Review business processes within the department for effectiveness and efficiency in services, identify areas for improvement, and execute action plans to eliminate process dysfunction.
Interact with regulatory authorities (e.g., NCC) to ensure all aspects of the telecoms industry in Nigeria are properly understood and build relationships with other telecommunications networks to ensure that MTNN is at the forefront of its tariff strategy.
Identify, evaluate, and track the development needs and performance of staff within the department, providing opportunities for staff to build on the company’s investment in their training and improve productivity.
Coach and mentor the business intelligence team to ensure understanding of the objectives and goals of the department, awareness of all related job requirements and accountabilities, and leverage human resources career development programs for staff career development.
Education:
A first degree in Accounting, Finance, Statistics or Economics
A master’s degree, preferably an MBA
Fluent in English and the language of the country is preferable.
Experience:
9–17 years of working experience, which includes:
Manager track record of 3 years or more, with at least 3 years in the relevant sector or industry
Work experience across diverse cultures and geographies is advantageous.
3 years of business planning experience in the telecoms environment or FMCG
Experience in hands-on accounting and financial forecasting