TITLE: Roving Rapid Response Manager
TEAM/PROGRAMME: Programme Operations
LOCATION: Abuja, Nigeria (with ability to deploy within 72 hours to any newly arising needs in any SC's implementing and accessible areas)
GRADE: 3
CONTRACT LENGTH: 12 months with possible extension
CHILD SAFEGUARDING:
Level 3: the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.
ROLE PURPOSE:
Save the Children Nigeria has established Roving Rapid Response Team. The team will be based in Abuja, with the ability to mobilize and respond within 72 hours to any newly arising needs in any SC's implementing and accessible areas. The Roving Rapid Response Team will be trained in conducting rapid needs assessment and timely managing the start-up of the responses, while supporting new proposals development and further on appropriate handover to the FO’s teams.
The Roving Rapid Response Manager will generally be deployed to support the teams to manage a Category 2, 3 and 4 responses, and to provide response oversight and strategic direction to the country programme in collaboration with the Director of Programme Operations. Roving Rapid Response Manager is responsible for identifying needs and resources and elaborating programmatic, operational, strategic and leadership recommendations for the emergency response in line with Save the Children national and global priorities. The post holder will play a leading role in the effective scale up and management of Save the Children emergency programmes to increase impact and enable positive change for children.
In addition, the Roving Rapid Response Manager is expected to fill in the staff capacity gaps which might occur within SCI Nigeria at the Programme or Field Offices Management level.
The post holder will be responsible to organise and facilitate SCI Member update calls on the Cat 2 response. Moreover, the post holder will be responsible for liaising with relevant team members and providing in writing biweekly updates of the Cat 2 response to the Director of Programme Operations.
The Roving Rapid Response Manager will be responsible for liaising with relevant team members and providing in writing biweekly updates of the Cat 2 responses to the Country Director and Director of Programme Operations.
The role holder will act as a CO KPI improvement focal point and coordinate with the DDPO and DDHPO and will ensure that programme delivery is on time, on budget and with quality and compliance.
The post holder will play a leading role in the effective scale up and management of Save the Children emergency programmes to increase impact and enable positive change for children.
SCOPE OF ROLE:
Reports to: DCD/Director of Programme Operations
Role Dimensions: (e.g. complexity, relationships, communication with stakeholders)
KEY AREAS OF ACCOUNTABILITY :
Provide oversight leadership for the Roving Rapid Response Team in capacity strengthening, development, conducting needs assessment, and providing in-person leadership for active delivery in designated projectlocations.
Ensuring strict compliance of programme activities with Save the Children national and global policies and procedures and relevant project regulations and agreements, SOPs, and SCI guidelines and code of conduct.
Delivery of high-level in-country deployment support and coordination for overall delivery of roving team
Proving effectivestrategic planning for the responseto ensure a timely emergencyresponse in all of its phases of delivery
Support the DDPO Humanitarian and Field Managers to manage multiple grants (across thematic sectors), ensuring strict compliance of programme activities with Save the Children national and global policies and procedures and with relevantdonor regulations and agreements.
Lead on development of and monitoring of action plans to ensure an effective emergency response and in flagging neededsteps towards a smooth transition to an eventualrecovery/phase out status.
In coordination with the Director of Programme Operations, the Rapid Response SeniorManager will engage with relevant (E)SMT level members from both the Response and CO teams to ensure the preparation of timely programme delivery and submitting the donor reports on project activities in compliance with internalSCI requirements and any relevant externaldonor requirements.
Ensuring the project delivers on time and monitoring plans and systems for identifying and tracking the indicators and develop processes/procedures and forms to support monitoring and inform learning are established and implemented.
Ensure optimal safety and security management procedures and practices for the emergency response programmeand continually monitorthe safety and security situation, adapting staff safetyand security procedures accordingly in collaboration and cooperation with the Country Security Manager.
Emergency preparedness:
Contribute to the review of contingency planning
Follow up with field teams to ensure contingency plan actions are undertaken, including:
Working with DPO and logistics to ensure contingency supplies are in place
Work with Field Teams to identifypersonnel for emergencyresponse deployments
Provide surge support for direct implementation in the event of an emergency.
Systems strengthening:
Ensure that systems and procedures are adopted and implemented that satisfy Save the Children and donor compliance requirements
Work with other department leads on the roll-out of policies and systems at field level, ensuring ‘join-up’ and synergywith Head Office processes
Address any gaps in support service capacity or systems, as identified at field level, with relevant department leads.
Staff Management, Mentorship, and Development – Humanitarian
Ensure that staff under his/her supervision understand and can perform their role in a humanitarian response.
Mentor staff under her/hersupervision on humanitarian response to enhancetheir capacity.
Manage her/his team; define expectations, provideleadership and technical support as needed,and evaluate directreports regularly.
Manage the performance of staff under her/his supervision in the Humanitarian work area through:
Effective use of the Performance Management System including the establishment of clear, measureable objectives, ongoing feedback, periodic reviews and fair and unbiased evaluations.
Coaching, mentoring and other developmental opportunities.
Recognition and rewards for outstanding performance.
Representation & Advocacy & Organisational Learning:
Organise and co-facilitate the SCI Member update call for Cat 2 and Cat 4 response
Represent Save the Children's emergency response on a national, regional, and international level todonors, the media,and members of the humanitarian community.
Help shape broader sector strategies through the influence of and leadership within inter-agency coordination forums, ensuring the specific needs of childrenare being addressed
Regularly undertake high-level representation and advocacy with Government partners and officials as well as donor representatives. Establish systems for communication with local Government partners, relevant line departments, and community representations in the project area(s).
Lead on organizational level operational practice, innovation, and learning in consultation with the Humanitarian team.
Ensure SCI response review framework is implemented, and lessons learned / recommendations followed up
General:
Comply with Save the Children policiesand practices concerning child safeguarding, code of conduct, healthand safety, equalopportunities, and other relevant policiesand procedures.
COMPETENCIES FOR THIS ROLE:
High-level delivery
Demonstrates leadership in practical programming, escalation of issues,providing programme operations support in an emergency context, and deliver until handover is complete
Problem Solving and Decision-Making
Takes effective, considered, and timelydecisions by gatheringand evaluating relevantinformation from within or outsidethe organisation.
Leadership and Oversight
In-charge of key roving staff, their effectiveness, and management, as well as their overall delivery to the assignedfield office in the country
BEHAVIOURS (Values in Practice)
Accountability:
holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.
Ambition:
sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
widely shares their personal vision for Save the Children, engages and motivates others
future orientated, thinks strategically and on a global scale.
Collaboration:
builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
values diversity, sees it as a source of competitive strength
approachable, good listener, easy to talk to.
Creativity:
develops and encourages new and innovative solutions
willing to take disciplined risks.
Integrity:
honest, encourages openness and transparency; demonstrates highest levels of integrity
QUALIFICATIONS AND EXPERIENCE
Essential
Extensive experience working within a senior managementrole and within a complex country programme in an emergency response or fragile state setting.
Previous experience of managing programmeteams in large-scale
Degree or equivalent field experience
Seniormanagement experience of leading a diverse multi-sector team.
Field management experience needed, and the ability to work in remote locationsand still effectively deliver
Multi-site security management in insecure environments
Experience in international level representation with key stakeholders and coordination with other
Proven ability to influence change at an operational and strategic level
Politically and culturallysensitive with qualitiesof patience, tact, and diplomacy
A high level of writtenand spoken English
The capacity and willingness to be highly flexible and accommodating in difficult and sometimes insecure working circumstances.
Commitment to the aims and principles of SC. In particular, a good understanding of the SC mandate and child focus and an abilityto ensure this continues to underpin our support.
Equal Opportunities
The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.
Child Safeguarding:
We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.
Safeguarding our Staff:
The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy
Health and Safety
The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.