JOB TITLE: Monitoring Evaluation Accountability and Learning Assistant
TEAM: Nigeria Country Office LOCATION: Borno - Maiduguri
GRADE: 5 CONTRACT END DATE: 31st March 2024 POST TYPE: National
CHILD SAFEGUARDING: Level 3- The responsibilities of the post may require the post holder to have regular contact with children or young people and, in the overseas context, all posts are considered to be level 3 posts in view of potential situations which may allow staff unsupervised access to vulnerable children and young people.
ROLE PURPOSE: The MEAL Assistant will be a part of the MEAL team. He / she will assist the MEAL team with activities, including data collection, coordination with the response programmes; assisting with planning field visits and assessments. He / she will support in gathering feedback and complaints from the affected population in the different accountability mechanisms (e.g. focus group discussions, child participatory activities, post-distribution monitoring).
SCOPE OF ROLE:
Reports to: MEAL Officer
Staff directly reporting to this position: None
KEY AREAS OF ACCOUNTABILITY:
Key Responsibilities for M&E:
1. Assist in programme updates for the response management and internal information sharing
2. Assist MEAL officer with data collection processes if needed
3. Conduct field monitoring visits (including the use of the Quality benchmark/monitoring checklist) and facilitating focus group discussions
4. Assist with implementation of programme evaluations (data collection)
5. Support MEAL in conducting assessments as needed
6. Responsible for handling, documenting, confidentiality and security of all informational resource related to feedback and complaints from beneficiaries
7. Support Complaints and Feedback Mechanism, including communicating responses to complainants; liaise with programmes and operations to ensure prompt follow-up on feedback and complaints received.
8. Contribute to preparing weekly, monthly and quarterly reports on MEAL.
9. Prepare field visit report and do debriefing and action planning with the relevant staff.
10. Conduct quality monitoring of programme activities, measured against international standards and using participatory methodologies (including child-friendly methodologies) and the quality benchmarks.
11. Coordinate and communicate with MEAL and relevant programme staff regarding feedback and complaints
12. Maintain liaison with MEAL unit and programme particularly field coordination/community mobilization team.
SKILLS AND BEHAVIOURS (our Values in Practice)
Accountability:
• accuracy and timeliness in all areas of responsibility
• high level of accuracy in work, and ability to analyse complex sets of relationships and situations
• holds self and others accountable
Ambition:
• creating best-in-class EA function
• future-orientated, thinks pro-actively
Collaboration:
• working effectively with stakeholders to achieve common goals
• excellent communication and interpersonal skills
• builds and maintains effective relationships, with their team, colleagues, members and external partners
• approachable, good listener, easy to talk to
Creativity:
• designing more effective admin and data management systems
• willing to take disciplined risks
Integrity:
• Honest, encourages openness and transparency, and demonstrates highest levels of integrity.
SKILLS & EXPERIENCE
Essential
1. First degree (B.Sc / HND) in relevant studies
2. Must have completed NYSC
3. Minimum of a year relevant work experience
4. Verbal and written communication skills
5. Listening skills
6. Good understanding of routine data quality checks/validation
7. Experience in survey and qualitative interviewing, including supervising field data collection teams and writing research case studies
8. Problem analysis and problem solving
9. Proficient in relevant computer applications
10. Ability to work in a team with flexibility to undertake challenging task and adapt to different working conditions.
11. Good spoken, reading and writing skills in English with the ability to produce quality report
12. Kanuri proficiency is a must.
Desirable
1. Have experience and/or knowledge about working with children on research issues and is aware of the local legal and child protection systems.
2. Ability to work as part of a team, Flexibility, adaptability, and patience
3. Ability to work under pressure often to strict deadlines.
4. Experience working in a post-conflict environment/refugee/IDP situation