Manager - EB Sales Large and Medium Enterprise SouthSouth.Enterprise Business NG
Reports To: Senior Manager - Enterprise Business Sales East
Division: Enterprise Business
Mission:
To develop and drive the Regional Enterprise Business to include SME, corporate, and public sector sales strategies in the regions to ensure return on investment, profitability, and customer satisfaction.
Description:
Implement standard sales strategies developed by EB Senior Manager Regional Sales, ensuring that they are tailored to the needs of the region or sales campaign.
Review market and internal conditions, develop a sales strategy that grows MTN Business revenue streams, exceeds individual targets and objectives, and assists the department in planning and developing budgets for the upcoming year.
Integrate quality management procedures into all business processes within the regional sales function and their effective deployment on a day-to-day basis.
Ensure cost-effective management and sales campaigns for all Enterprise Business accounts in the regions in the following areas:
Key Performance Indicators (KPI) and Objective Setting
Target allocation and assignment
Account assignment
Account management
Contact and sales campaign strategy
Account Development Plans (ADP)
Customer satisfaction
Coaching of Account Partners
Effective resource allocation for regional coverage
Use appropriate performance metrics and Customer Relationship Management (CRM) to routinely monitor progress against targets, taking appropriate managerial action to ensure all sales targets and KPI’s are met or exceeded.
Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and regular review of their training needs.
Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Education:
First degree in any related discipline
A master’s degree in business administration will be an added advantage.
Fluent in English
Experience:
6–13 years’ experience, which includes:
A minimum of 3 years’ experience in an area of specialization, with experience in supervising or managing others
Experience working in a medium- to large-sized organization.
Experience in the enterprise market and sales management in the telecommunications industry
Experience in developing key accounts as well as sourcing new business opportunities.
Knowledge of the functions and operations of the telecommunications industry
Division: Enterprise Business
Mission:
To develop and drive the Regional Enterprise Business to include SME, corporate, and public sector sales strategies in the regions to ensure return on investment, profitability, and customer satisfaction.
Description:
Implement standard sales strategies developed by EB Senior Manager Regional Sales, ensuring that they are tailored to the needs of the region or sales campaign.
Review market and internal conditions, develop a sales strategy that grows MTN Business revenue streams, exceeds individual targets and objectives, and assists the department in planning and developing budgets for the upcoming year.
Integrate quality management procedures into all business processes within the regional sales function and their effective deployment on a day-to-day basis.
Ensure cost-effective management and sales campaigns for all Enterprise Business accounts in the regions in the following areas:
Key Performance Indicators (KPI) and Objective Setting
Target allocation and assignment
Account assignment
Account management
Contact and sales campaign strategy
Account Development Plans (ADP)
Customer satisfaction
Coaching of Account Partners
Effective resource allocation for regional coverage
Use appropriate performance metrics and Customer Relationship Management (CRM) to routinely monitor progress against targets, taking appropriate managerial action to ensure all sales targets and KPI’s are met or exceeded.
Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and regular review of their training needs.
Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Education:
First degree in any related discipline
A master’s degree in business administration will be an added advantage.
Fluent in English
Experience:
6–13 years’ experience, which includes:
A minimum of 3 years’ experience in an area of specialization, with experience in supervising or managing others
Experience working in a medium- to large-sized organization.
Experience in the enterprise market and sales management in the telecommunications industry
Experience in developing key accounts as well as sourcing new business opportunities.
Knowledge of the functions and operations of the telecommunications industry
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