Head, Information Communication and Technology
Description
Our client who is a Top player in the Food & Beverage industry in Lagos is looking to recruit a Head, Information Communication and Technology.
Role Purpose Statement: This role will be in charge of all company technology and technological resources. The chief technology officer will establish the company's technology vision, strategies, and plans for growth. They will supervise the system and quality assurance processes. They will develop, plan, and implement an information technology (IT) strategy that meets the company’s business needs, delivers optimal return on investment, and maintains utmost security. The role will focus on maintaining and improving all technological issues in the company.
The aim is to ensure that these functions are carried out effectively and efficiently, in harmony, and in accordance with applicable statutory regulations, the company’s operational standards, and policies.
Key Interfaces Internal: Office of the Group Managing Director, Office of the Chief Operating Officer,Human Resources, Finance, Supply Chain Management, General Services and Marketing, Brands and Communication, and other business functions.
Key Interfaces External: Technical Vendors
Main Accountabilities
Oversees projects and assignments within the Information Systems (IS) department.
Leads efficient operation of the team so that prompt modernization and upgrades of IS are performed as needed.
Conducts performance evaluations that are timely and constructive.
Collaborates with members of the executive team to identify ways IT can assist the company in achieving business and financial goals.
Identifies new IS developments and technologies; anticipates resulting organizational modifications.
Ensures that IT and network infrastructure adequately support the company’s computing, data processing, and communications needs.
Develops and implements the IT budget.
Establishes long-term IS needs and plans and develops strategies for developing systems and acquiring software and hardware necessary to meet those needs.
Assists as top-level contact for end users in determining IS requirements and/or solutions.
Developing strategic plans and setting timelines for evaluation, development, and deployment of all technical, web, and mobile services
Ensuring technology standards and best practices are met
Monitoring web analytics and making recommendations that align with business goals
Supervising quality assurance processes, integration, and system tests
Establishing software development process and setting objectives for the process
Mentoring team members
Identifying company web user needs
Maintaining network security with the IT team
Developing and implementing disaster and emergency recovery plans
Supervising workflow of the IT department
Defining company standards for systems, equipment, and software
Sharing technological visions, opportunities, and risks company-wide
Studying current and new industry trends, technologies, and software development
Studying information processing systems to evaluate their effectiveness and make recommendations for improvement
Ensuring the company's technological processes and services comply with all requirements, laws, and regulations
Performs other related duties as assigned.
OTHER REQUIRED COMPETENCIES
Able to multitask, prioritize, and manage time efficiently
Able to build strong interpersonal relationships with peers, brand leaders, and other senior management throughout the company
Able to be a big-picture thinker
Excellent leadership, team building, and management skills
Encouraging team and staff; able to mentor and lead
Excellent verbal and written communication skills
Able to align multiple strategies and ideas
Confident in producing and presenting work
In-depth understanding of the industry.
Key Performance Indicators (KPIs)
Uptime/downtime rate
Team velocity
New bugs over time
New critical bugs over time
Average response time
Top pages with page load time
Team Engagement
Return On Investment Per Feature Release
Digital Availability
Employee Satisfaction
Tangible Value for Business Users
Product Engagement
Technology Costs
Time Spent On Tasks
Data Governance
Requirements
EDUCATION, EXPERIENCE & TECHNICAL SKILLS
Bachelor's degree in information technology, computer science, or related field;
Master's degree in information technology or a technology-related discipline preferred
Eight (8) to ten (10) years experience in a software development role, information technology role, or related field; five years in management or leadership role
Experience with technology relative to industry; .Net, C#, SQL Server, MongoDB, Solr, jQuery, Angular, AWS, IIS, GitHub, Grunt/Gulp, Node.JS, Java/C
Strict adherence to company philosophy/mission statement/sales goals
Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
Excellent analytical and time-management skills
Our client who is a Top player in the Food & Beverage industry in Lagos is looking to recruit a Head, Information Communication and Technology.
Role Purpose Statement: This role will be in charge of all company technology and technological resources. The chief technology officer will establish the company's technology vision, strategies, and plans for growth. They will supervise the system and quality assurance processes. They will develop, plan, and implement an information technology (IT) strategy that meets the company’s business needs, delivers optimal return on investment, and maintains utmost security. The role will focus on maintaining and improving all technological issues in the company.
The aim is to ensure that these functions are carried out effectively and efficiently, in harmony, and in accordance with applicable statutory regulations, the company’s operational standards, and policies.
Key Interfaces Internal: Office of the Group Managing Director, Office of the Chief Operating Officer,Human Resources, Finance, Supply Chain Management, General Services and Marketing, Brands and Communication, and other business functions.
Key Interfaces External: Technical Vendors
Main Accountabilities
Oversees projects and assignments within the Information Systems (IS) department.
Leads efficient operation of the team so that prompt modernization and upgrades of IS are performed as needed.
Conducts performance evaluations that are timely and constructive.
Collaborates with members of the executive team to identify ways IT can assist the company in achieving business and financial goals.
Identifies new IS developments and technologies; anticipates resulting organizational modifications.
Ensures that IT and network infrastructure adequately support the company’s computing, data processing, and communications needs.
Develops and implements the IT budget.
Establishes long-term IS needs and plans and develops strategies for developing systems and acquiring software and hardware necessary to meet those needs.
Assists as top-level contact for end users in determining IS requirements and/or solutions.
Developing strategic plans and setting timelines for evaluation, development, and deployment of all technical, web, and mobile services
Ensuring technology standards and best practices are met
Monitoring web analytics and making recommendations that align with business goals
Supervising quality assurance processes, integration, and system tests
Establishing software development process and setting objectives for the process
Mentoring team members
Identifying company web user needs
Maintaining network security with the IT team
Developing and implementing disaster and emergency recovery plans
Supervising workflow of the IT department
Defining company standards for systems, equipment, and software
Sharing technological visions, opportunities, and risks company-wide
Studying current and new industry trends, technologies, and software development
Studying information processing systems to evaluate their effectiveness and make recommendations for improvement
Ensuring the company's technological processes and services comply with all requirements, laws, and regulations
Performs other related duties as assigned.
OTHER REQUIRED COMPETENCIES
Able to multitask, prioritize, and manage time efficiently
Able to build strong interpersonal relationships with peers, brand leaders, and other senior management throughout the company
Able to be a big-picture thinker
Excellent leadership, team building, and management skills
Encouraging team and staff; able to mentor and lead
Excellent verbal and written communication skills
Able to align multiple strategies and ideas
Confident in producing and presenting work
In-depth understanding of the industry.
Key Performance Indicators (KPIs)
Uptime/downtime rate
Team velocity
New bugs over time
New critical bugs over time
Average response time
Top pages with page load time
Team Engagement
Return On Investment Per Feature Release
Digital Availability
Employee Satisfaction
Tangible Value for Business Users
Product Engagement
Technology Costs
Time Spent On Tasks
Data Governance
Requirements
EDUCATION, EXPERIENCE & TECHNICAL SKILLS
Bachelor's degree in information technology, computer science, or related field;
Master's degree in information technology or a technology-related discipline preferred
Eight (8) to ten (10) years experience in a software development role, information technology role, or related field; five years in management or leadership role
Experience with technology relative to industry; .Net, C#, SQL Server, MongoDB, Solr, jQuery, Angular, AWS, IIS, GitHub, Grunt/Gulp, Node.JS, Java/C
Strict adherence to company philosophy/mission statement/sales goals
Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
Excellent analytical and time-management skills
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