Analyst - Channel Support.Enterprise Business NG
Reports To: Senior Manager - Value Sales
Division: Enterprise Business
Mission:
Provide support to the Value Sales Team in sales analytics and reporting for the channel.
Coordinate all key stakeholders in the organization until achieving required outcomes in channel management.
Description:
Assist the value sales teams (especially Inside Sales) with reporting and data analytics, lead aimed at growing the channel revenue.
Achieve business growth, value created, drive new business opportunities, and retain the existing base/revenue and drive new business initiatives for Mobile, ICT and Converged Services via lead source validation and analytics support.
Analyze, develop, and implement best practices in sales pitch and customer engagement.
Accurate and timely performance analysis reporting of all Inside Sales Accounts (monthly)
TAT Management and supervision of internal customers escalation
Quarterly proposal, cheat sheet and email refresh
Weekly call listening and outcome reporting/analytics.
Interface with BI, Marketing, Sales, `Digital Services, Client success to drive new business initiatives in ICT, converged services, etc.
Serve the division’s internal customers and provide solutions to improve the customer experience.
Drive an increase in MTNN’s brand perception within the SoHo, SME and mSME community.
Education:
Minimum University Degree (Business or Data Analytics or any numerical related course or social science)
Fluent in English
Experience:
3-7 years' experience in data analytics or any numerical related course or social science
Minimum 3 years in Business Development, Sales, and Reporting
Experience working in a Telecom or Sales Company.
Experience managing complex projects with multiple internal/external stakeholders
Division: Enterprise Business
Mission:
Provide support to the Value Sales Team in sales analytics and reporting for the channel.
Coordinate all key stakeholders in the organization until achieving required outcomes in channel management.
Description:
Assist the value sales teams (especially Inside Sales) with reporting and data analytics, lead aimed at growing the channel revenue.
Achieve business growth, value created, drive new business opportunities, and retain the existing base/revenue and drive new business initiatives for Mobile, ICT and Converged Services via lead source validation and analytics support.
Analyze, develop, and implement best practices in sales pitch and customer engagement.
Accurate and timely performance analysis reporting of all Inside Sales Accounts (monthly)
TAT Management and supervision of internal customers escalation
Quarterly proposal, cheat sheet and email refresh
Weekly call listening and outcome reporting/analytics.
Interface with BI, Marketing, Sales, `Digital Services, Client success to drive new business initiatives in ICT, converged services, etc.
Serve the division’s internal customers and provide solutions to improve the customer experience.
Drive an increase in MTNN’s brand perception within the SoHo, SME and mSME community.
Education:
Minimum University Degree (Business or Data Analytics or any numerical related course or social science)
Fluent in English
Experience:
3-7 years' experience in data analytics or any numerical related course or social science
Minimum 3 years in Business Development, Sales, and Reporting
Experience working in a Telecom or Sales Company.
Experience managing complex projects with multiple internal/external stakeholders
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