Employee Relations Officer – Human Resources

About the role

The Employee Relations Officer will lead the management of disciplinary processes and ensure compliance with HR policies and labour regulations. You will act as a key partner in handling misconduct cases, conducting investigations, and supporting fair and consistent disciplinary actions across the organization.

Key responsibilities

• Manage disciplinary cases, including misconduct, policy violations, and employee grievances in line with HR policies.
• Issue warning letters, show‑cause notices, and other disciplinary communications after obtaining necessary approvals.
• Conduct preliminary investigations, collect evidence, and prepare detailed investigation reports.
• Ensure compliance with internal HR policies, applicable labour laws, and relevant regulatory requirements.
• Maintain confidential documentation and case records; track and report employee‑relations cases.
• Support HR in resolving workplace grievances and conflicts while upholding fair disciplinary practices.
• Coordinate with the DAC Committee, Legal, and Audit teams when required and assist in hearings or inquiry proceedings.

Required profile

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
• 2–4 years of experience in employee relations, HR operations, or disciplinary case handling.
• Experience in the banking or financial sector (preferably micro‑finance) is an advantage.
• Strong knowledge of labour laws and disciplinary procedures.

Required skills

What we offer

• Opportunity to work in a dynamic HR environment.
• Professional development and exposure to regulatory compliance.