Business Systems Analyst

About the role

The International Rescue Committee is seeking a solutions‑driven Business Systems Analyst to support and enhance its enterprise applications across finance, supply chain, HR and project management functions. You will work closely with IT colleagues and business partners to ensure systems meet user needs and align with the organization’s humanitarian mission.

Key responsibilities

• Collect and assess system requirements from business users to guarantee seamless configuration and delivery of business applications.
• Lead administration, support, and continuous improvement of enterprise business systems used across multiple departments.
• Develop domain expertise in cross‑functional business processes and stay current on industry trends and emerging technologies.
• Manage relationships with software vendors and implementation partners for system enhancements and issue resolution.
• Maintain comprehensive documentation of business processes, system configurations, data flows, and security models.
• Coordinate with QA teams to support functional, user‑acceptance, and regression testing.
• Provide Level 3 support for enterprise systems, resolving complex issues.
• Support processes for system updates, advancements, and new implementations.

Required profile

• Bachelor’s degree in Business, Information Systems, or a related field.
• At least 4 years of experience in business systems analysis or a similar role.
• Proven ability to work collaboratively with IT and business stakeholders.

Required skills

What we offer

• Opportunity to contribute to a global humanitarian organization.
• Collaborative work environment with diverse teams.
• Professional development and growth opportunities.