Telesales Agent

About the role

We are seeking a proactive Telesales Agent to engage potential and existing customers, present our products and services, and drive sales over the phone. The ideal candidate will be enthusiastic, goal‑oriented, and comfortable handling a high volume of calls.

Key responsibilities

• Contact prospects and existing customers to introduce products and services.
• Answer product‑related questions and provide clear information.
• Ask targeted questions to understand customer needs and close sales.
• Enter and update customer data accurately in the CRM system.
• Process orders and ensure correct documentation.
• Maintain detailed call and sales records, noting useful insights.
• Strive to meet or exceed sales quotas and support future sales opportunities.

Required profile

• Proven experience in telesales or a similar sales/customer‑service role.
• Track record of meeting sales targets, preferably via phone.
• Strong command of English, both written and spoken.
• Excellent communication, negotiation, and interpersonal skills.
• Minimum qualification: OND Certificate.

Required skills

• CRM software
• Telephone systems