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Night Auditor

RIU Hotels & Resorts · Le Morne

New
Junior 🇬🇧 English

Job description

About the role

As a Night Auditor at RIU Hotels & Resorts in Le Morne, you will be the key point of contact during the overnight shift, ensuring smooth front‑office operations and delivering a seamless guest experience. You will combine audit responsibilities with guest‑service duties, supporting both financial accuracy and hospitality standards.

Key responsibilities

  • Prepare and distribute all required night‑audit reports accurately.
  • Address guest complaints, requests and problems in a friendly, professional manner.
  • Escalate unresolved issues to the appropriate department heads and follow up to ensure resolution.
  • Investigate and document service or safety incidents, write incident reports and monitor investigations to timely conclusion.
  • Provide recommendations to prevent recurring issues and ensure proper follow‑up with guests.

Required profile

  • Minimum of 1 year experience in a front‑office or night‑audit role.
  • Minimum HSC (high school) education.
  • Good IT proficiency.

Required skills

    What we offer

    • Competitive salary with performance bonuses.
    • Eligibility for company‑supported healthcare after one year.
    • Staff transport facilities.
    • Nutritious meals provided while on duty.
    • Exclusive discounts at RIU Hotels & Resorts worldwide.
    • Opportunities for training, mentorship and career advancement.

    Questions fréquentes

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    Published 8 घण्टा अगाडि

    Expires एक महिनामा

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    RIU Hotels & Resorts

    Le Morne