Telecom Solutions Architect

About the role

We are seeking a Telecom Solutions Architect to help communication service providers modernize their operations with innovative software solutions. This remote‑first, customer‑facing position blends strategic advisory work with hands‑on solution design, implementation, and long‑term optimization.

Key responsibilities

• Collaborate with Sales, Customer Success, Professional Services, and Product teams to craft tailored telecom solution proposals.
• Lead technical discussions, presentations, and workshops with customers to build confidence in proposed architectures.
• Support the full engagement lifecycle from pre‑sales discovery through post‑contract implementation and optimization.
• Analyze customer feedback, operational challenges, and market trends to influence product enhancements.
• Identify expansion and upsell opportunities while maintaining strong long‑term relationships.
• Advocate customer requirements across Engineering, Marketing, Product, and Support teams.

Required profile

• 10+ years designing, developing, or deploying telecom BSS/OSS solutions.
• Strong understanding of telecom architectures, operational workflows, 5G monetization, and AI‑driven telecom solutions.
• Experience working with cross‑functional technical and commercial teams in a solution‑architecture or consulting role.
• Background in software development, systems integration, or program management is highly preferred.
• Excellent communication, stakeholder management, and problem‑solving abilities.

Required skills

• Telecom BSS/OSS platforms
• 5G monetization concepts
• AI‑driven telecom solutions
• Agile software development methodologies
• SaaS architecture and integration
• Data analysis and metric‑driven decision making