In-Shop Sales Agent (Mobile Phone Financing)

About the role

Flexi Microfinance Bank is expanding its Mobile Installment product nationwide and needs enthusiastic, customer‑focused sales agents to work inside designated mobile phone retail outlets. You will engage walk‑in customers, promote the phone financing solution, and guide them through onboarding and application.

Key responsibilities

• Approach and engage walk‑in customers at 3C HUB retail locations to promote the mobile installment financing product.
• Explain product features, payment plans, eligibility criteria, and financing terms clearly and professionally.
• Assist customers with onboarding, application submission, and required documentation.
• Provide accurate information, answer inquiries, and address concerns to ensure a seamless experience.
• Collaborate with store staff and Flexi MFB operations teams to ensure efficient loan processing and approvals.
• Track daily leads, applications, conversions, and other sales metrics.
• Follow up with pending customers to complete applications and obtain final approvals.
• Ensure compliance with sales guidelines, customer verification processes, and KYC requirements.

Required profile

• Minimum OND, NCE, or equivalent qualification.
• Prior experience in sales, field marketing, retail banking, or telecom product sales is an advantage.
• Strong communication, persuasion, and negotiation abilities.
• Ability to work in a fast‑paced retail environment with daily customer interaction.
• Result‑driven mindset focused on meeting and exceeding sales targets.

Required skills

• Computer literacy and ability to use smartphones or digital onboarding tools effectively.

What we offer

• Competitive guaranteed monthly basic salary of N70,000.
• Transportation allowance of N20,000.
• Unlimited bonuses based on phone installment sales (N1,000 per phone sold).
• Training, coaching, and growth opportunities.
• Performance incentives and rewards.