Reports To: Manager Forensics
Division: MoMo Payment Service Bank
Mission:
Responsible for minimizing fraud and corruption risk through prevention, detection and investigation of fraud and other non-ethical acts in line with MOMO Payment Service Bank Limited “Zero Tolerance to Fraud” policy and supporting the effective execution of a company-wide fraud prevention, detection and awareness program and the embedding of a zero tolerance to fraud culture.
Description:
Operate the Fraud Monitoring Systems and ensure up to date fraud detection controls are implemented on the platform inline with changing context of the Momo PSB Business
Analyze investigations and submit timely reports with precise and concise recommendations to management and assist in ensuring implementation of recommended solutions and controls for future improvements
Conduct formal recorded interviews with suspects and witnesses in accordance with current legislation and codes of practice
Gather, record and securely retain evidence relating to an investigation in accordance with current legislation and codes of practice
Liaise closely with law enforcement and monitor, follow-up and where applicable facilitate the appropriate handling of cases of interest to Momo PSB
Liaise and work with law enforcement agencies and with due authorization attend and give evidence in court where required
To maintain an up-to-date working knowledge of company policies and procedures as well as the code of conduct and disciplinary procedures
Assist the Manager Forensics with monthly reports on fraud and manage all fraud information received
Implement control frameworks in managing risks, preventing and detecting irregularities of which fraud makes up the key component
Maintain confidentiality and discretion in carrying out all duties of the position
Organize and prioritize workload and undertake other duties consistent with the purpose of the position
Escalate investigation issues and risk to the supervisor
Liaise with revenue assurance, internal audit, risk management, information security teams and other teams and ensure the understanding of key fraud risks and maintenance of up to date Fraud Risk Registers within MoMo PSB
Conduct company-wide fraud awareness training sessions
Education:
A bachelor’s degree in business, finance, engineering, computer science, or a similar discipline
Certifications in any of the following areas are also desirable: Certified Fraud Examiner (CFE), ACA, ACCA
Certified Member, Institute of Internal Auditors (IIA)
Experience:
3 -7 years progressive hands-on investigative experience
Proven ability to identify and analyze frauds and forgery trends in Fintech, financial sector or banking and innovative measure to combat/reduce losses.
Experience working in a medium to large organization
Experience in e-commerce and electronic payment business is advantageous
Knowledge of MS packages, criminal law, and the criminal justice system would be ideal