Description
Kuda is a money app for Africans on a mission to make financial services accessible, affordable, and rewarding for every African on the planet.
We’re a tribe of passionate and diverse people who dreamed of building an inclusive money app that Africans would love so it’s only right that we ended up with the name ‘Kuda’ which means ‘love’ in Shona, a language spoken in the southern part of Africa.
We’re giving Africans around the world a better alternative to traditional finance by delivering money transfers, smart budgeting, and instant access to credit through digital devices.
We’ve raised over $90 million from some of the world's most respected institutional investors, and we’re rolling out our game-changing services globally from our offices in Nigeria, South Africa, and the UK.

Role overview
We’re searching for an experienced Senior Product Manager to join the Cards team at Kuda. As a member of the Product team, you will be responsible for owning the development and execution of our product strategy for Cards.

In this role you will be directly responsible for the entire Cards product area which includes taking care of user experiences, behind-the-scenes integrations, and tooling when issuing both physical and virtual cards, cards delivery in-app experience, card management functionality, chargeback experience, transaction and notification experience, making sure using Kuda card is a satisfying experience. Credit cards and loyalty programs will also be part of what you’d be working on in partnership with our credit and growth teams.

As a Senior Product Manager for Cards, you’ll partner with our Design, Engineering, Analytics, Data Science, and Core Product teams to create a roadmap full of features, products, experiments, and understanding which will help to drive the numbers.

You'll work with a high-performing, entrepreneurial, and product-focused group of engineers and designers, in a highly collaborative and fun environment.

In this exciting role, you'll have the opportunity to make a massive impact on the company, the product, and most importantly, on the lives and livelihoods of our amazing users!

Responsibilities
Take full ownership of the Cards funnel metrics, utilizing these to direct your roadmap, share performance with C-Suite executives, and spot day-to-day issues
You are responsible for the discovery, development, and improvement of new and existing features within the Cards product area (both user experience and behind-the-scenes systems, integrations, and tooling). You manage external product partners as well as internal stakeholders and communication.
You interface with legal and regulatory teams, operations, and customer experience to ensure that the desired economic and operational KPIs are met throughout the lifecycle of the product portfolio.
Own the full product discovery and delivery process from identifying the problem to ideating/researching to delivering and then iterating
Develop, prioritize, and regularly review your roadmap ensuring your key metrics align with Kudas OKRs.Then, build consensus, and coordinate with a team of engineers, designers, and analysts to ship high-quality experiences.
Build world-class experiments and features using data, research, and collaboration to lead your thinking. Define methods and metrics for identifying success and failure
Coordinate resources, and create project timelines, to ensure on-time delivery with the highest quality
Deliver features and products that will create amazing user experiences and validate these with customers
Requirements
3+ years of experience in product management or similar roles.
Demonstrable working experience within banking or fintech product user journeys.
Understanding of cards and card schemes, as well as previous experience with cards or card-related products.
You will have a strong understanding of the mobile ecosystem.
You will be both technically savvy as well as customer-focused, with the ability to create workflows with Engineers, UX Skills to assist you in interacting with Designers and a customer-focused mindset that allows you to create a product that allows for consistency throughout our customer experience.
Test & learn mindset; you are focused on failing and learning fast using experiments and data to lead the way
Making an Impact: you have a proven track record of delivering impactful changes
A data-driven self-starter who can work with the other product managers in the group to own the onboarding funnel metrics - obsessed with bringing on more, higher quality, new customers
Data confidence; you are comfortable using, manipulating, and analyzing data to help understand problems or measure outcomes
Bias for execution; you focus on defining the right MVP, making difficult trade-offs, and shipping effective features
Exceptional curiosity; you’re unafraid to ask questions, tinker, and learn to help drive product success
Ability to analyze data from a variety of sources to identify key insights, pinpoint optimization opportunities, and inform product decisions
Advantageous
AB Testing Experience
Worked within the Fintech space.
Knowledge of African markets.
An obsession with user experience.
A desire to build something great.
Benefits
Why join Kuda?
At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:
Pension
Competitive annual leave plus bank holidays
Group life insurance
Health insurance
L&D training
We are advocates of work-life balance and offer a 3 day per week remote working option
Kuda are proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Kuda is considered based on merit, qualifications, competence and talent.
We don’t regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.