Senior Engineer - Linux Admin
About this opportunity
This Job Role is responsible for the alarm monitoring, coordination, support, management and execution of L1 and L1-FM Level proactive and reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels
We believe in trust – we trust each other to do the right things!
We believe in taking decisions as close to the product and technical expertise as possible.
We believe in creativity – trying new things and learning from our mistakes.
We believe in sharing our insights and helping one another to build an even better user plane.
We truly believe in happiness; we enjoy and feel passionate about what we do and value each other’s technical competence deeply
What you will do
Responsible for L1 and L1-FM level operation and maintenance (O&M) of data & systems delivery solutions and services.
Support 2nd level team in meeting or exceeding the data & system Nodes network availability targets & responsibilities.
To work within well-defined system support guidelines.
To prioritize faults to meet SLA/WLA.
To do L1 and L1-FM level investigation of alarms & faults/cause related to system/network problems.
To ensure correct working methodology.
To coordinate with all teams to handle emergencies and if required coordinate with stakeholders (MSIP).
To work on alarms, trouble tickets and do L1 and L1-FM level investigation of faults/cause related to system/network problems.
To participate in internal discussions in view to improve overall network performance and make recommendations wherever possible.
1st level Incident Management. 1st Level Assurance Support activities
You will bring
Qualifications: Degree within Electronics & Telecommunication Engineering/or equivalent
Industry experience: IP/Data/System/ISP/Enterprise
Years of experience: 2-6 years of Practical Knowledge
Must have excellent communication skills and able to handle end Customers to ensure their problems are addressed.
Good knowledge of Linux is must.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
Primary country and city: India (IN) || India : Uttar Pradesh : Noida
Job details: 2nd Level Operations
This Job Role is responsible for the alarm monitoring, coordination, support, management and execution of L1 and L1-FM Level proactive and reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels
We believe in trust – we trust each other to do the right things!
We believe in taking decisions as close to the product and technical expertise as possible.
We believe in creativity – trying new things and learning from our mistakes.
We believe in sharing our insights and helping one another to build an even better user plane.
We truly believe in happiness; we enjoy and feel passionate about what we do and value each other’s technical competence deeply
What you will do
Responsible for L1 and L1-FM level operation and maintenance (O&M) of data & systems delivery solutions and services.
Support 2nd level team in meeting or exceeding the data & system Nodes network availability targets & responsibilities.
To work within well-defined system support guidelines.
To prioritize faults to meet SLA/WLA.
To do L1 and L1-FM level investigation of alarms & faults/cause related to system/network problems.
To ensure correct working methodology.
To coordinate with all teams to handle emergencies and if required coordinate with stakeholders (MSIP).
To work on alarms, trouble tickets and do L1 and L1-FM level investigation of faults/cause related to system/network problems.
To participate in internal discussions in view to improve overall network performance and make recommendations wherever possible.
1st level Incident Management. 1st Level Assurance Support activities
You will bring
Qualifications: Degree within Electronics & Telecommunication Engineering/or equivalent
Industry experience: IP/Data/System/ISP/Enterprise
Years of experience: 2-6 years of Practical Knowledge
Must have excellent communication skills and able to handle end Customers to ensure their problems are addressed.
Good knowledge of Linux is must.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
Primary country and city: India (IN) || India : Uttar Pradesh : Noida
Job details: 2nd Level Operations