Job Description
The role holder is required to develop research strategies that deliver actionable insights using both qualitative and quantitative research methods to improve and innovate mobile user experiences. He/she will scope and craft research plans, conduct research sessions, and present findings to stakeholders
Job Description.
1. Report to the head of research department in Mainland China and assist in local research team management in Local.
2. Understand and incorporate technical and business requirements into research. Establish and implement overall research strategies and develop research plans with clear objectives.
3. Project include but not limited to: user scanning (segmentation), target user deep dive, mobile software experience demand mining, new function concept test / usability test, NPS / user satisfaction / user experience measurement, etc;
4. Advocate research findings to diverse audiences through written reports and in-person presentations, promote the implementation of research outputs.
5. Continuous up-skilling in research related methodology and technology as value add to the team.
Requirements
1. 5 - 7 years’ experience of user research (both qualitative and quantitative methods).
2. At least bachelor's degree in Psychology / Sociology / Statistics / Anthropology / Marketing / Business / Economics / Information Technology / Management or related fields.
3. Fluent in oral and written English
4. Familiar with a variety of user research methodologies, such as: interviews and fieldwork, moderating focus group conversations, survey design and data analysis.
5. Experience conducting a range of research methods applicable to all product stages from conception to release and driving tangible outcomes with product teams and a proven track record of success.
6. Successfully manage and deliver on multiple projects / initiatives with tight timeline in a fast-paced environment. Portfolio which includes 1-2 examples of projects you’ve worked on in a research capacity.
Other Requirements.
1. Fluency in Mandarin Chinese - written and verbal.
2. Experience in Internet or TMT industry. Strong understanding of the latest technology trends.
I'm interested