Job Description
· Responsible for identifying areas of improvements and concerns in business operational areas and provide appropriate strategies to resolve them
· Responsible for the development and implementation of performance metrics to improve business operational efficiency
· Responsible for the analysis of business problems to identify the root causes and recommend corrective actions
· Provide documentation for identified problem, definition, and procedures for solving them
· Responsible for providing optimal business solutions to achieve operational and financial goals
· Appraise and recommend improvements to current business programs
· Propose new techniques and technologies to actualize business goals
· Serve as mentor to associates and provide trainings to fill gap needs
· Undertake research and collect data to better analyze outcomes
· Responsible for developing business presentations for management and clients as needed
· Regularly monitor business performance and generate performance reports to management
. Develop, revise, and enforce business policies and procedures as needed


Minimum Qualifications and Experience
· B. SC or HND in any discipline
· 1 – 3 years experience in same role

Competences and Attributes

. Must have a good knowledge of Microsoft suites, willing and self-motivated to learn, develop and be a good team player.
· . Must also have strong research, communication, interpersonal, presentation, and analytical skills to perform their job successfully.


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