Duties and Responsibilities: Provide technical support for corporate clients.
Design, implement and support IT, Security and Network Solutions for corporate clients.
Personal Responsibilities:
Report to the Head of Department.
Responsible for all assigned equipment to his team.
Should maintain a high level of personal responsibility in order to be an example to his colleagues.
Abide and apply the rules and regulations of the department and the company as a whole.
Responsible for achieving any assignment given by his Manager
Keeping up to date with departmental and company notification via Emails, Notice board and other mediums
Keeps himself up-to-date with the technologies required by companies.
High ability and readiness for any urgent intervention at client sites to meet SLAs.
Technical Skills:
Good knowledge in Routing and Switching.
Good knowledge VLAN, Trunks and VPN networks
Very Good Knowledge in Mikrotik, Cyberoam, Sophos and Other UTMs and Firewalls.
Good Knowledge in Servers OS: Windows and Linux
Good knowledge in Microsoft Active Directory and Exchange
Very Good knowledge in IP Subnets
Knowledge in Virtualization.
Ability to design topologies and provide consultancy for corporate customers.
Ability to assess and troubleshoot networks, systems and IT Security.
Qualification & Skills:
BSC (or equivalent) in Computer Science, Computer Communication Engineering or Telecom.
CCNA is a must.
Sophos/Cyberoam certification is a must.
Interpersonal relationship.
Maintain a good communication and interaction with customers and colleagues.
Team leadership (or team player).
Communications skills, both verbal and written.
Experience:
Minimum of 2 Years of experience in deploying ICT infrastructures is mandatory.
Hands on experience in Networks and Servers.