JOB TITLE: IT Assistant (Power Platform Developer)
TEAM: NigeriaCountry Office
LOCATION: Abuja with frequent travelto
other SCI offices in Nigeria.
GRADE: 5
POST TYPE: National
CHILD SAFEGUARDING:
All staff of Save the Children, Nigeria agree to abide by and promote the corporate Child Protection Policy (CPP) and to bring to the attention of the responsible manager as indicated in the Nigeria office CPP reporting procedures, any violation of the policy involving SC staff or staff of partner agencies. Failure to do so will be viewed as a serious disciplinary offence.
SCOPE OF ROLE:
Reports to: IT Manager
KEY AREASOF ACCOUNTABILITY:
The Information Technology Assistant shall be accountable on the following key areas in Abuja, Kogi and Kaduna field offices of Save the Children International programin Nigeria:
App Development
Build and maintain model-driven and canvas applications.
Apply Power platform skills in solving organisational problems
Assisting in collecting and identifying functional and technical requirements
Troubleshoot bugs and recommend ways to fix them.
Being adept at leveraging new approaches to solutions for system design and functionality
Addressing and remediating security vulnerability findings in PowerApps
Work directly with clients to support various projects and solutions.
Utilize problem-solving skills to understand client pain points and troubleshoot as challenges arise.
Installation and configuration of data gateways where needed.
Development of Azure logic apps and functions and Power BI development.
Provide architecture, configuration, administration, and functional support to expand capabilities in Microsoft 365.
Design end-to-end solutions that improve collaboration, productivity, and knowledge sharing.
Identify areas and processes where Microsoft 365, Office 365, and SharePoint can be better leveraged and facilitate process improvement.
Integrate various data collections tools with databases through Power Platform.
Incident Management
Providing first level on IT helpdesk support in assigned field offices
Communicating any servicedisruptions to users, opportunities and other relevantpolicies
Carry out any other tasks required by the line manager
Security and Backup
Keep the network and all computer systems safe, secure and virus-free.
Report any alleged or suspected misuse of IT systems/equipment, lapses of security and major violations of organizational standards to the in-country IT representative.
Ensure proper backup of all staff information, files and folders.
Other – 1st Level IT Support, Data Analysis experience using Microsoft Power BI, security experience
Working Contacts
Internal SCI Staff in Abuja,Kogi and Kadunafield offices, NigeriaIT team
External IT Contractors and Serviceproviders as managedby the in-country IT representative
SKILLS AND BEHAVIOURS (our Values in Practice) Accountability:
Holds self accountable for making decisions, managing resources efficiently, achieving and rolemodelling Save the Children values
Holds the team and partnersaccountable to deliver on their responsibilities - giving them the freedomto deliver in the best way they see fit, providing the necessary development to improve performance and applyingappropriate consequences when results are not achieved
Ambition:
Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages othersto do the same
Widely sharestheir personal vision for Savethe Children, engagesand motivates others
Future orientated, thinks strategically
Collaboration:
Builds and maintains effective relationships, with their team, colleagues, members and externalpartners and supporters
Values diversity, sees itas a source of competitive strength
SKILLS &EXPERIENCE
Essential
Developing Apps using Power Platform
Supporting the IT team
Applying Power Apps including an in-depth understanding of customisation, configuration, integration, and extensibility, as well as boundaries and constraints
Assisting in collecting and identifying functional requirements
Raising the causes of bugs or potential issues of the product are skills that we hope you have and we will also help you develop
Being adept at leveraging new approaches to solutions for system design and functionality
Addressing and remediating security vulnerability findings in PowerApps
Work directly with clients to support various projects and solutions.
Responsible for developing PowerApps model and canvas driven apps
Utilize problem-solving skills to understand client pain points and troubleshoot as challenges arise.
Installation and configuration of data gateways.
Development of Azure logic apps and functions and Power BI development.
Provide architecture, configuration, administration, and functional support to expand capabilities in Microsoft 365.
Design end-to-end solutions that improve collaboration, productivity, and knowledge sharing.
Identify areas and processes where Microsoft 365, Office 365, and SharePoint can be better leveraged and facilitate process improvement.
Holistic understanding of Microsoft 365
The successful candidate will have excellent communication and organizational skills, including the ability to manage several tasks simultaneously; have strong interpersonal and networking skills and the ability to work with a diverserange of people.
Level of Education – Degree in IT and related IT certifications.
Communication &Interpersonal Skill Level- Excellent
Language Requirements – English – Excellent,
Level of IT Expertise Required – Excellent
Prior Experience Expectations
Desired Number of YearsPrior Experience in a Similar Role – 2
Experience in Serverand Active Directory Management and Power platform development
Experience in a relatively insecure field-based environment
1+ year of experience with Office 365 development utilizing PowerApps, Flow, and Power BI, Teams and SharePoint Online