Description
Department: Sales and Marketing
Functional Area: Commercial Performance (S & M)
Reports To: Group Chief Commercial Officer
Direct Reports: Commercial Performance MAnalyst
Job Classification: Senior Management

Job Summary
Takes full charge of the development of the DCP-Commercial Performance Framework.
Drive and constantly communicate the developments in the commercial space to the GHSM and the consequent development with other subject matter leads in the team.
S/he will oversee and manage all other activities related to the Commercial Performance Management, sensitizing and monitoring of the process to ensure its effectiveness and relevance to the unit under his/her jurisdiction.
Key Duties and Responsibilities
Monitor the Commercial Performance Management system to enable employee/ team understanding of the goals of the function and to identify how their individual and team outputs contribute to the achievement of objectives; specifically, through managing the performance cycle to ensure cross-functional alignment and intra-functional cascading of business goals and Key Performance Indicators.
Oversee all strategic initiatives of the unit from development through to monitoring and tracking to ensure successful execution and ultimately reporting back on results/outcomes viz-a-viz the initial strategic objectives.
Displays effective oversight in respect of the unit under the purview on crucial projects, track and report on progress and comparisons of Planned ROI and actual ROI.
Collaboratively provide support to all Unit leadership team to ensure that all commitments are delivered on time and in full.
Participate in the Annual Business Planning process for the unit and draw from these the KPIs which should be aligned to the functional leadership team. Aligned KPIs should be further broken down into team KPIs and cascaded effectively,
Provide leadership and coordination for Performance Management and improvement initiatives/ projects, ensuring their alignment to improving the business’s operational and program efficiencies and effectiveness; and ultimately evaluating the impact that these initiatives have on organizational performance.
Ensure all business processes within the unit run smoothly and efficiently, 100% of all teams are covered by the BPMS routines and procedures, all meetings abide by BPMS principles. Responsible for ensuring that action points raised from all BPMS review meetings across the unit are followed up on and closed timely to improve the unit/function performance.
Develop and prepare an analysis to summarize trends, propose potential implications and identify new opportunities and threats in the marketplace. Analyze data for potential signals (even weak signals) of marketplace disruptions.
Develop and maintain a robust database of information to ensure the provision of timely and trusted content on the Cement industry.
Track and monitor the Group’s performance and develop reports which capture the key contributions of each market to overall corporate performance, recommending improvements where required.
Drive models of key competitive/business metrics, e.g., market sizing across lines of business, market share etc. Review market and competitor data to uncover market opportunities and address business.
Understand, report and follow through on all issues affecting the unit's performance showing detailed action points and responsible persons for execution, seeing all issues to closure.
Timely highlight and accurately report all hot issues affecting the unit immediately it arises, track monthly hot issues KPIs and ensure responsible people follow up on all action points.
Hold BPMS training for BPMS-SPOC and new hires in the unit to ensure that BPMS is ingrained in the culture of the business and the performance culture re/defined.

Requirements
Education and Work Experience
An MBA with a Bachelor’s degree or its equivalent in a social science, or numerate sciences
A recognized certification in strategic planning, Balanced Scorecard and/or Business Performance Management would confer an advantage.
Minimum of 15 years relevant work experience with at least three (5) years in a management position in.
Skills and Behaviours
In-depth understanding of trends, challenges, opportunities, regulations and legislations relating to the cement manufacturing industry.
In-depth knowledge of DCP’s product offerings.
Very good understanding of approaches/methodology for business strategy articulation, monitoring and implementation; sales/marketing planning, marketing models and business performance analysis.
Very good knowledge of local and global industry dynamics including regulation, legislation and operating environment.
Very good understanding of micro and macroeconomic indices and their impact on business.
Ability to think strategically and holistically and to appreciate the systematic impact of various policies, issues and solutions.
Excellent leadership and people management skills.
Excellent negotiation and relationship management skills.
Excellent communication, presentation and facilitation skills.
High sense of responsibility and accountability.
High ethical standards.
Benefits
Private Health Insurance
Training & Development