Deloitte Human Capital Consulting West Africa
Description
Our client, one of the top leading bank in Nigeria is looking to fill the position of a Group Head, E-Business in a Managerial grade cadre
Job Responsibilities
Manage User experience across digital channels, overseeing the conduct of regular reviews, design and delivery of bespoke solutions to guarantee service excellence per time.
Manage the implementation of tech-driven innovation vis-à-vis global innovation trends.
Conduct market research and competitor analyses to identify and develop unique selling propositions and differentiators for the Bank.
Develop long and short-term plans for the development, implementation, promotion, and distribution of web-based and alternative products as well as services, including the acquisition, enhancement, and installation of software and equipment.
Ensure seamless integration of digital products into the operational framework of the Bank to provide a supportive base for qualitative, timely, and efficient service delivery.
Ensure compliance with all service-related requirements stipulated by the Bank, the Central Bank of Nigeria (CBN), and other regulatory bodies.
Monitor the implementation of preset performance management processes in the team.
Liaise with internal stakeholders (e.g., Retail banking, IT and Brands, Marketing, and Communications) to develop new business ideas or opportunities.
Requirements
Minimum of 10-12 years’ experience in Information Technology with minimum of 5 years’ experience within the banking sector.
Grade Level- Manager
Knowledge of Banking Operations and Extant Regulations
Data Analysis, IT Appreciation & Application and Service Level Management
Digitization, Business writing, Anti-money Laundering
Interested and Qualified Candidate with Banking Industry experience and Information Technology should send their CV stating their achievement and Competencies for the role. Application Deadline September 7th 2023.