Front Desk Representative
Description
About Mano
We are pioneering ultra-fast grocery delivery in Africa by combining sophisticated technology with quick commerce, and with a promise to deliver our customer's orders within minutes. Our vision is Moving African Nations Online! (MANO) and our mission is to “make someone’s day* by delivering products they love in minutes at the best affordable prices.
Job Summary
We are on the lookout for an efficient, warm and amiable Front Desk Representative who will act as the first point of contact and a primary resource for colleagues and visitors, providing a wide range of administrative support. In this role, you will organize day-to-day operations in the reception and be the go-to person for all administrative queries and support. You will welcome guests and colleagues to our office in the most professional manner.
You may screen incoming and outgoing calls as well as answer email inquiries and other concerns. You will also help prepare meeting rooms, arrange meeting appointments, and coordinate travel arrangement and pickups. You will also assist in providing backup support to other office services roles as needed.
A positive & friendly aura are key requirements for this role.
Requirements
Job Responsibilities
Greet clients and visitors with a positive, helpful attitude.
Assisting clients in finding their way around the office.
Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
Assisting with a variety of administrative tasks
Preparing meeting and training rooms.
Answering phones in a professional manner, and routing calls as necessary.
Assisting colleagues with administrative tasks.
Performing ad-hoc administrative duties.
Provide excellent customer service.
Scheduling appointments.
Receive and announce visitors to those requested.
Ensure that any visitor who goes into the office has been announced.
Perform any other duties as assigned by the People & Culture department
Job Requirements
Bachelor’s Degree in a related field.
1-2 years’ experience as a receptionist/administrative assistant
Consistent, professional dress and manner.
Excellent written and verbal communication skills.
Competency in Microsoft applications including Word, Excel, and Outlook.
Good time management skills.
Experience with administrative and clerical procedures.
Able to contribute positively as part of a team, helping out with various tasks as required.
Must have at least 1-year administrative experience.
Applicants must live within the island environs.
Our office location is at Victoria Island, only candidates close to the Island environs will be contacted.
Benefits
Integration in a young and dynamic team
Professional growth opportunity
Multicultural environment
About Mano
We are pioneering ultra-fast grocery delivery in Africa by combining sophisticated technology with quick commerce, and with a promise to deliver our customer's orders within minutes. Our vision is Moving African Nations Online! (MANO) and our mission is to “make someone’s day* by delivering products they love in minutes at the best affordable prices.
Job Summary
We are on the lookout for an efficient, warm and amiable Front Desk Representative who will act as the first point of contact and a primary resource for colleagues and visitors, providing a wide range of administrative support. In this role, you will organize day-to-day operations in the reception and be the go-to person for all administrative queries and support. You will welcome guests and colleagues to our office in the most professional manner.
You may screen incoming and outgoing calls as well as answer email inquiries and other concerns. You will also help prepare meeting rooms, arrange meeting appointments, and coordinate travel arrangement and pickups. You will also assist in providing backup support to other office services roles as needed.
A positive & friendly aura are key requirements for this role.
Requirements
Job Responsibilities
Greet clients and visitors with a positive, helpful attitude.
Assisting clients in finding their way around the office.
Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
Assisting with a variety of administrative tasks
Preparing meeting and training rooms.
Answering phones in a professional manner, and routing calls as necessary.
Assisting colleagues with administrative tasks.
Performing ad-hoc administrative duties.
Provide excellent customer service.
Scheduling appointments.
Receive and announce visitors to those requested.
Ensure that any visitor who goes into the office has been announced.
Perform any other duties as assigned by the People & Culture department
Job Requirements
Bachelor’s Degree in a related field.
1-2 years’ experience as a receptionist/administrative assistant
Consistent, professional dress and manner.
Excellent written and verbal communication skills.
Competency in Microsoft applications including Word, Excel, and Outlook.
Good time management skills.
Experience with administrative and clerical procedures.
Able to contribute positively as part of a team, helping out with various tasks as required.
Must have at least 1-year administrative experience.
Applicants must live within the island environs.
Our office location is at Victoria Island, only candidates close to the Island environs will be contacted.
Benefits
Integration in a young and dynamic team
Professional growth opportunity
Multicultural environment
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