Description
We are seeking a highly organized and detail-oriented individual to join our team as a Content Moderator. As a Content Moderator, you will be responsible for reviewing, assessing, and moderating user-generated content, adhering to our established guidelines and policies. This position requires a strong sense of judgment, excellent communication skills, and a commitment to maintaining high standards of content quality.
Responsibilities
Content Review and Moderation: Regularly monitor and evaluate user-uploaded content on our online platform, including text, images and audio, to ensure compliance with established guidelines, policies, and legal requirements.
Quality Assurance: Maintain high standards of content quality by identifying and reporting inappropriate, harmful, or spammy content, as well as technical issues or bugs, to ensure a positive user experience
Requirements
Education and Age: Bachelor's degree or Higher National diploma. Applicants must be below 26 years old.
Previous experience in content moderation, community management, or related roles is preferred but not required.
Previous experience in the Music business or artist management is highly preferred but required
Strong Judgment and Decision-Making Skills: Ability to assess and evaluate diverse content quickly, making informed decisions while considering contextual factors and adhering to guidelines.
Excellent Communication: Effective written and verbal communication skills to interact with users and team members in a professional and empathetic manner.
Attention to Detail: Meticulous approach to content review, ensuring accuracy, consistency, and adherence to guidelines while maintaining productivity targets.
Time Management and Adaptability: Ability to prioritize tasks, handle a high volume of content efficiently, and adapt to changing priorities and guidelines.
Tech-Savviness: Proficiency in using various online platforms, content management systems, and moderation tools.
Integrity and Resilience: Ability to maintain confidentiality, and handle sensitive content professionally.
Benefits
Performance Bonus
Training & Development