Reports To: Manager - Employee Services

Division: Human Resources

Mission:
Responsible for database management, monitoring employees’ information, input of accurate employee data, and records in the HR filing room.

Description:
Organize, maintain, and review all physical and system-based employee records, i.e., all employee records of entry, life events, and exit.
Manage all employee supporting leave documents (e.g., compassionate, examination, paternity, maternity, sick, study, voluntary unpaid and involuntary unpaid leave) and track prolonged sick leave.
Assist in managing the confirmation process as it relates to sending out referral requests, tracking receipts, and preparing the confirmation summary.
Prepare reference and introduction letter requests and update the database accordingly.
Escalate and track issues relating to the administration of employee records.
Auditing of information and records created and stored physically and electronically.
Ensure hard copy documents are scanned, filed, and saved on the Employee Services portal for completeness and easy retrieval.
Oversee the organization's records from creation and preservation through disposal.
Creating and maintaining a company database to ensure quick retrieval of information.
Provide comprehensive, effective, and efficient administrative support on all matters relating to employee records.
Providing the necessary support to ensure the accountability, transparency, and regulatory requirements of the organization are met as it relates to employee records.
Prepare weekly or monthly reports as required.
Participate in projects that include the development of business processes and procedures for the collection, input, and maintenance of employee records.

Education:
Fluent in English
A first degree in any related field
Experience:
1–3 years of experience in an area of specialization, with experience working with others
Experience working in a small to medium organization