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Competences
Experience
Reception & Customer Care Officer (Billing & Accounts Support)
Jagat Motors Pvt. Ltd. (Hyundai Dealership)
2025-01 -
Managed front‑desk operations and responded to 35‑45 daily customer calls, delivering prompt and professional service. Processed daily billing, counter receipts and cash transactions using internal financial and management software. Prepared monthly and annual sales and service reports with MS Excel and Google Sheets for senior management. Performed daily cash reconciliations, maintained accurate customer records and ensured visitor‑log accuracy.
Pre‑Sales & Sales Support Associate
Jagadamba Motors / TVS Showroom
2023-01 - 2024-12
Assisted walk‑in customers with vehicle specifications, pricing and purchasing procedures, enhancing the showroom’s conversion rate. Maintained daily follow‑up records and supported lead‑generation activities for the sales team. Collaborated with sales officers on paperwork, billing preparation and various administrative tasks, ensuring smooth transaction flow.
Formation
Bachelor of Business Administration (BBA) – Currently Pursuing
Langues
Nepali
native
English
intermediate
Hindi
fluent
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