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6 years of experience

Skills

Sales Teamwork Problem Solving Decision Making CRM management Lead engagement Client needs analysis Mentoring Microsoft Office Data verification Reporting Record keeping Compliance Leadership

Experience

Senior Sales Representative

Affinity Life Ltd (FSP 49986)

2020-01 -

Promoted and sold Affinity Health medical insurance across South Africa, consistently meeting sales KPIs. Managed the full sales cycle from lead engagement to application and follow‑up, maintaining accurate client records in CRM systems. Handled administrative tasks such as data verification, documentation, and reporting in line with compliance. Mentored new agents and acted as Second‑in‑Command to the Sales Supervisor, contributing to team leadership and performance. Recognised for high performance, strong work ethic, teamwork, leadership and professionalism.

Team Leader & Sales Representative

Ignition Group

2019-07 - 2020-03

Promoted Telkom products and services while delivering excellent customer service and driving retention. Ranked #1 Sales Representative in the department through consistent target achievement. Promoted to Team Leader in November 2019, responsible for coaching, motivating and supporting sales agents. Monitored team performance, assisted in achieving sales targets and ensured adherence to QA, compliance and company procedures. Utilised Microsoft Office for reporting, data capture, performance tracking and administrative tasks, maintaining accurate records to support business operations.

Languages

English

fluent

Urdu

fluent

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Last updated: 7 hours ago