Beauty Sales Manager – Luxury Retail

About the role

The Beauty Sales Manager leads a high‑performing team of sellers within Holt Renfrew’s luxury beauty department. You will be responsible for delivering an exceptional customer experience while meeting and exceeding sales targets.

Key responsibilities

• Achieve sales and customer service targets for the assigned area.
• Recruit, hire, onboard, and develop top talent.
• Motivate, coach, and retain a high‑performing team.
• Collaborate with other store managers to ensure seamless service.
• Maintain health and safety standards and compliance with privacy and cyber‑security policies.
• Oversee the Designated Beauty Advisor program and partner with vendors on goals.
• Develop and grow an active client base through relationship and loyalty programs.
• Serve as manager‑in‑charge when required and ensure high standards of merchandise presentation.
• Analyze inventory performance and implement improvement strategies.
• Manage payroll expenses while meeting business needs.

Required profile

• Minimum 5 + years of supervisory experience with a proven record of exceeding sales and profit targets.
• Experience in luxury retail sales preferred.
• Entrepreneurial mindset and ability to drive change.

Required skills

What we offer

• Competitive total compensation package.
• Generous employee discount, pension, health & dental benefits.
• Tuition assistance and continuous learning & development opportunities.